You can find a list of some of the most common local factors that many users have on their devices that are known to interfere with North Networking VPN.
- Antivirus Programs: Antivirus protection software may sometimes interfere with the processes our VPN Client requires to run correctly.
- Other VPNs or proxies: Once a VPN has established a tunnel, it can cause a conflict when another tunnel attempts to establish itself.
- Default Gateway using a 10.x.x.x subnet: OpenVPN utilizes 10.x.x.x for local IP routes thus causing a conflict between the default gateway and the VPN.
- Network based blocks (i.e. University, Workplace, Hotel, Mall, etc.): It is quite common for Universities, Workplaces, etc. to block VPN ports/connections for the security of other users of that network.
- Restricted Ports: It is not unusual for ISPs to block certain ports and in some instances these ports may be used by VPN.
If you are experiencing one of the issues above and have questions or require assistance, please don't hesitate to contact our support team here.